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Questions | Home Repair Fraud

Home Repair Fraud:

Your project could turn into a nightmare if you fall victim to a home repair scam. The Customer Fraud Division of the Cook County State’s Attorney’s Office prosecutes violators of Illinois consumer protection laws within Cook County. You can limit your exposure to a home project fraud scheme by following these simple rules:

-	Know who you are dealing with: you should know the precise identity of the person or business that is offering you services. Check with the Business Service Department of the Illinois Secretary of State (312-603-5656 or www.cookctyclerk.com), to verify that business has a valid assumed business name registration on file.
-	Check proof of insurance, proof of worker’s compensation and business liability insurance, and copies of applicable licenses.
-	Get Recommendations and References: Referrals from satisfied customers should be requested from the perspective contractor, with permission to contact them directly.
-	Obtain a detailed written estimate from the contractor with guaranteed performance dates as to project commencement and completion.
-	Obtain Consumer Right Pamphlet: The Illinois Home Repair and Remodeling Act requires your contractor to provide you with a copy of the “Home Repair: Know your Consumer Rights” pamphlet prior to the execution of any home project www.ag.state.il.us/consumers/homeact.html
-	Review the contract. Agree to pay a reasonable deposit for the material purchases, and don’t make final payment until the work is completed, inspected and approved.

To initiate a possible consumer fraud complaint, please contact Cook County State’s Attorney’s Consumer Fraud Division at 312-603-8700

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F.A.Q.s | Home Repair Fraud

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